Last Updated: May 2026

At On The Rocks Designs (OTR) we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Who We Are

Business Name: On The Rocks Designs

Email: o.t.r.designs@outlook.com

We sell printed products including greeting cards, stationery, and art prints online.

2. Information We Collect

We may collect the following personal information:

Information You Provide

· Name

· Billing and delivery address

· Email address

· Phone number (if provided)

· Order details

· Personalisation details for custom products

Information Collected Automatically

When you visit our website, we may collect:

· IP address

· Browser type

· Device information

· Website usage data

· Cookies and analytics information

3. How We Use Your Information

We use your information to:

· Process and fulfil orders

· Deliver purchases

· Communicate about your order

· Respond to enquiries

· Prevent fraud

· Improve our website and customer experience

· Send marketing emails (only if you opt in)

4. Legal Basis for Processing

Under UK data protection law, we process personal data because:

· It is necessary to fulfil a contract (your order)

· We have a legal obligation (e.g. accounting records)

· We have legitimate business interests

· You have provided consent (such as marketing emails)

5. Sharing Your Information

We only share information where necessary, including:

· Payment processors

· Delivery providers

· Website hosting services

· Analytics providers

We never sell your personal information.

6. Payment Information

Payments are processed securely through third-party providers. We do not store full payment card details.

7. Marketing

We may send promotional emails.

You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

8. Data Retention

We only keep personal information for as long as necessary to fulfil orders, legal obligations, and business purposes.

9. Your Rights

Under UK data protection law, you may have the right to:

· Access your personal information

· Correct inaccurate information

· Request deletion of your data

· Object to processing

· Withdraw consent

· Request transfer of your information

To exercise your rights, contact us at On The Rocks Designs.

10. Data Security

We take reasonable steps to protect your personal information from misuse, unauthorised access, or disclosure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.